Terms of Service

1. Subject matter

These Terms of Service (the "Terms") govern access to and use of the DM Social platform (the "Service"), provided by Deep Marketing Srl ("we" or the "Provider"). By accessing or using the Service, the user (the "Client") fully accepts these Terms. If the Client does not accept them, they must not use the Service.

2. Definitions

• Service: the DM Social platform for managing, scheduling and publishing content on social channels.
• Platforms: the supported destination social networks (TikTok, Facebook, Instagram, LinkedIn).
• Connected account: an account on a Platform that the Client authorizes the Service to use to publish content.
• Content: text, images, videos and metadata created, scheduled or published through the Service.

3. Description of the Service

DM Social lets users create, schedule and publish editorial content on Connected accounts expressly authorized by their respective owners. The Service operates through the Platforms' official APIs; available features depend on each Platform's APIs and policies and may change over time.

4. Accounts and authorizations

To publish on a Platform, the Client must connect the relevant Account through the official authorization flows (OAuth). The Client warrants that they own the Connected accounts or have the necessary powers and consents to authorize their use through the Service. The Client is responsible for the confidentiality of their Service access credentials and may revoke at any time the authorization granted to a Connected account.

5. Client obligations and acceptable use

The Client undertakes to use the Service in compliance with the law and with the terms of the destination Platforms. In particular, the Client undertakes not to publish, through the Service, content that is:

• unlawful, defamatory, misleading, fraudulent or infringing the rights of third parties (including intellectual-property, image and privacy rights);
• in breach of the Platforms' terms of use and community guidelines, including the TikTok Terms of Service and the related Community Guidelines, as well as the terms of Meta and LinkedIn;
• containing malware or intended to interfere with the operation of the Service or the Platforms.

The Client is solely responsible for the Content published through the Service and for the authorizations necessary for its publication.

6. Content and license

Content remains owned by the Client (or its respective rights holders). The Client grants the Provider a limited, non-exclusive and revocable license, only for the time and to the extent necessary to process, temporarily store and transmit the Content to the Platforms in order to provide the Service.

7. Intellectual property of the Service

The software, trademarks, interface and any other element of the Service are owned by the Provider or its licensors. Nothing in these Terms transfers to the Client any rights to such elements beyond the right to use the Service in accordance with the Terms.

8. Service availability and third-party dependency

The Service is provided "as is" and "as available". The Provider makes reasonable efforts to ensure continuity but does not guarantee that the Service will be uninterrupted or error-free, nor that every publication will succeed, since publishing also depends on the Platforms' APIs, technical limits and policies, over which the Provider has no control. Any changes to or suspension of the Platforms' APIs may affect the Service's features.

9. Limitation of liability

To the maximum extent permitted by applicable law, the Provider is not liable for indirect, incidental or consequential damages, nor for failed publications due to causes attributable to the Platforms or to factors outside the Provider's control. Liabilities that cannot be excluded or limited by law remain unaffected.

10. Suspension and termination

The Provider may suspend or restrict access to the Service in the event of a breach of these Terms, use that endangers the security of the Service or the Platforms, or where required by law. The Client may stop using the Service at any time by disconnecting their Accounts; upon termination, access tokens are deleted as described in the Privacy Policy.

11. Data protection

The processing of personal data within the Service is described in the Privacy Policy, which forms an integral part of these Terms.

12. Changes to the Terms

The Provider may update these Terms; the updated version will be published on this page with the relevant date and, in the event of material changes, may also be communicated by email. Continued use of the Service after the update constitutes acceptance.

13. Governing law and jurisdiction

These Terms are governed by Italian law. The Court of Verona has jurisdiction over any dispute, subject to mandatory consumer-protection provisions where applicable.

14. Contact

For any question regarding these Terms: [email protected].

Read the Privacy Policy →